Battery Replacement Service
If the battery requires replacement free delivery of new battery service is available. Cost of Battery is competitively priced and is at the driver/ member’s expense payable at the time of service.

Flat Tyre
Spare tyre will be fitted providing that the member has a roadworthy spare to fit to the vehicle. Assistance will not be provided for damaged wheels, fitting of a wheel to a rim or if a roadworthy spare is not available.

Emergency Fuel
We will deliver sufficient fuel to enable the vehicle to travel to the nearest refuelling station. The cost of fuel will be at the driver/ member’s expense payable at the time of service. If we are unable to supply fuel we will provide a tow in accordance with the Member’s Benefit entitlements to a suitable location.

Lock Out
We will attempt to open a vehicle when the keys have been locked in the vehicle. In the event that we cannot open the vehicle we will arrange for a locksmith to attend. The Member will be responsible for any costs over $70.00 incl. GST payable at the time of service.

Motor Vehicle Repairer or Parts Locator
If the registered vehicle is more than 100 kilometres from your registered residence we will provide you with details of a Motor Vehicle Repairer or assist you in locating a part required to repair your vehicle.

Towing/Roadside Assistance Breakdown Related Only
Free Towing/Roadside Assistance Metropolitan
We will provide free towing/roadside assistance for up to;

• 3 Star Plans - 20 kilometres
• 4 Star Plans – 20 kilometres
• 5 Star Plans - 50 kilometres

Free Towing/Roadside Assistance Country Areas
We will provide free towing/roadside assistance for up to;

• 3 Star Plans – 50 kilometres
• 4 Star Plans – 50 kilometres
• 5 Star Plans – 100 kilometres

Ambulance

• 4 Star Plans - Benefit Limit $250
• 5 Star Plans - Benefit Limit $400

In the event of an accident where the registered vehicle is involved and the driver or immediate family of the driver require the services of an ambulance as a result of that accident, 24/7 will assist with the ambulance costs. For reimbursement, you must submit the accident report together with a copy of the ambulance invoice.

Major Breakdown Accommodation

• 4 Star Plans - Benefit Limit $360
• 5 Star Plans - Benefit Limit $700

If you should require accommodation due to a major mechanical breakdown of your vehicle and the mechanical repairs being carried out are a distance of more than 100 kilometres from your registered residence. We will assist with reimbursement of emergency accommodation costs up to;

• 4 Star Plans – $120 per night, for up to 3 nights (room rate only)
• 5 Star Plans – $140 per night, for up to 5 nights (room rate only)

This does not include pre-booked accommodation. Excludes weekends, public holidays, workshop and supplier's delays. For reimbursement of Breakdown Accommodation, you must submit a copy of the, accommodation invoice and vehicle repair invoice.

Accident Accommodation

• 5 Star Plans - Benefit Limit $300

If you should require accommodation in the event of an accident where the registered vehicle is involved and the repairs being carried out on the vehicle are a distance of more than 100 kilometres from your registered residence. We will assist with reimbursement of emergency accommodation costs up to $100 per night, for up to 3 nights (room rate only). This does not include pre-booked accommodation. For reimbursement of Accident Accommodation, you must submit a copy of the accident report, accommodation invoice and vehicle repair invoice.

Car Hire

• 4 Star Plans - Benefit Limit $360
• 5 Star Plans - Benefit Limit $700

In the event of a mechanical breakdown more than 100 kilometers from home, that renders your vehicle un-roadworthy for more than 48 hours (excluding weekends, public holidays, workshop and supplier's delays) we will assist you with the reimbursement of the car hire costs up to;

• 4 Star Plans – $ 90 per day, for up to 4 days
• 5 Star Plans – $140 per day, for up to 5 days

For reimbursement of car hire, you must submit a copy of the car hire invoice (fuel & insurance costs not claimable) and vehicle repair invoice.

Membership Card Discount Program
Accommodation

To make your next reservation simply call 131 779 or visit Best Western and quote the corporate ID listed on your membership card to receive your discount.

Car Hire

The Europcar Corporate ID number is on your membership card. Quote this number when you make bookings with Europcar to get the corporate discount arranged by 24/7 Roadservices just for you. Europcar has upmarket cars at a very competitive price.

The Budget Discount Number is on your membership card. Quote this number when you make bookings with Budget Car Hire to get the generous discounts on Budget's already low prices.